Senior Staffing Specialist
Location: Washington, NC
Job Type: Full-time
About Us
Mega Force Staffing is a leader in providing top-tier staffing solutions to businesses across various industries. We are committed to excellence in customer service, recruitment, and workforce management. We are currently seeking a Senior Staffing Specialist to join our team and assist in overseeing branch operations, ensuring exceptional service delivery to our clients and associates.
Job Summary
As a Senior Staffing Specialist, you will play a key role in managing the daily operations of the branch in the absence of the Branch/Area Manager. You will be responsible for ensuring smooth office functions, meeting client needs, maintaining compliance, and supporting overall business growth.
Key Responsibilities
Office Management & Operations: Ensure the completion of weekly paperwork, maintain a professional office environment, and oversee front office activities.
Recruitment & Staffing: Monitor recruiting efforts, maintain a strong applicant pool, and ensure job orders are filled with qualified candidates.
Customer Service & Client Relations: Provide top-notch service to clients, understand their needs, and conduct regular follow-ups.
Sales & Business Growth: Assist in achieving office goals, identify potential clients, and support sales initiatives.
Compliance & Administration: Ensure compliance with company policies and federal, state, and local laws. Manage documentation, payroll, unemployment claims, and workers’ compensation.
Team Leadership & Support: Guide and support office staff, monitor performance, and uphold company values in all interactions.
Key Performance Metrics
Customer satisfaction & retention
Timely job order fulfillment
Gross profit & markup growth
Administrative compliance & efficiency
Recruitment effectiveness & associate quality
Qualifications
3-5 years of experience as a Staffing Specialist or equivalent role in a staffing agency.
ASA Certified Staffing Specialist (or willing to obtain certification within the required time frame).
Strong leadership, customer service, and organizational skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Proficiency in recruitment systems and office management software.
Why Join Us?
Competitive salary & benefits
Opportunities for career growth
Supportive and dynamic work environment
Make a real impact in staffing and workforce solutions
If you are a results-driven professional with a passion for staffing and customer service, we’d love to hear from you! Apply today and become part of our growing team.