Data Entry Specialist in Pembroke, NC
Job Summary
We are seeking a detail-oriented, collaborative Temporary Data Entry Specialist to support day-to-day administrative and operational data management in Pembroke. This role is responsible for tracking and entering customer complaints, service orders, and grant-related invoices across core business systems while maintaining high standards of data accuracy, organization, and internal communication. Work Schedule: Monday-Friday 8am-5pm; Pay Rate: $18.50/hr
Duties and Responsibilities
Enter, update, and maintain customer complaint records, service orders, and grant-related invoice data in Salesforce and the NISC platform.
Review records for accuracy, completeness, and consistency, and correct or escalate discrepancies as needed.
Track incoming items and maintain organized digital records to support operational visibility and reporting.
Generate routine and ad hoc reports for management and internal teams based on entered and tracked data.
Coordinate with team members across departments to confirm information and ensure consistent record-keeping.
Communicate clearly with coworkers, supervisors, and leadership regarding data issues, missing information, and status updates.
Support data integrity by following established processes, maintaining confidentiality, and performing basic quality checks.
Assist with related administrative tasks and special projects assigned during the temporary assignment.
Requirements and Qualifications
High school diploma or equivalent required.
Previous data entry, administrative support, customer service, or records management experience preferred.
Strong attention to detail, organization, and accuracy in data handling
Strong written and verbal communication skills
Ability to work effectively in a team-oriented environment while managing multiple tasks and deadlines
Proficiency in Microsoft Excel & Microsoft Word.
Ability to learn internal systems quickly; experience with CRM, database, or utility platforms is helpful.
Desire to be proactive and create a positive experience for others
Experience using Salesforce, NISC, or similar business systems preferred.
Precision and consistency when entering and validating information
Dependability and follow-through in a deadline-driven environment
Professional communication across teams and leadership levels
Comfort working with spreadsheets, reports, and system-based records
Willingness to support shared team goals during a time-limited assignment
Submit to Drug Screen and Background Search
How to Apply
If you have NEVER applied with ANY Mega Force office, apply online at www.megaforce.com. If you have EVER applied with ANY Mega Force office contact our office at 910-484-0133. You may visit our office Monday-Friday 9a-4p at 1001 Hay Street Fayetteville NC 28305 or contact our office at 910-484-0133 for more information.
