We are looking for detail-oriented truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.
To ensure success as a truck dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.
Truck Driver Duties
Scheduling drivers to make freight deliveries or collect shipments and packages
Communicating with customers about freight details, delivery or pickup times, and special handling requests
Planning pre-determined routes and route changes as needed
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
Keeping track of transportation regulations and laws to ensure that truck drivers comply
Review drivers logs, including dispatched calls and arrival times
Monitoring truck repairs and maintenance schedules
Logging customer shipping schedules and complaints
Qualifications:
High School Diploma or GED required.
0 - 2 years’ relevant experience in dispatching or logistics.
Working knowledge of Department of Transportation (DOT) regulations, Hours of Service (HOS) and vehicle safety compliance.
Proficient with computers with a good understanding of Excel and transportation management software.
Excellent customer service skills.
Ability to work in a fast-paced environment, including mornings, evenings, weekends and holidays.
How to Apply
Qualified applicants should apply in person at 2601 N Elm St Lumberton, NC or online at www.megaforce.com. For additional information contact our office at (910) 739-0816.
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