Mega Force Staffing in Goldsboro, NC is currently seeking an HVAC Service Dispatcher who will provide support and assistance through many aspects of the office. With responsibilities such as fielding incoming calls coming in through the mainline and schedule/coordinating technicians and service. Maintain schedules, order parts, and update customer files. Service Dispatcher Job Responsibilities: Answer inbound customer calls Schedule and coordinate all service calls as received Create dispatch tickets for service calls Maintain the dispatch board/schedule Order parts Update customers on order status and return trips Update customer files Prepare and submit all manufacture warranty documentation Facilitate return of materials/parts for warranty Additional projects as needed Service Dispatcher Job Requirements: Ability to multi-task Knowledge of the service area Strong technical skills to include MS Office Suite, CRM, and Database Highly Organized Professional Demeanor Strong communication skills Please call us at 919-778-4992 or visit www.megaforce.com.
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