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Mega Forcehttp://cdn.haleymarketing.com/templates/61680/logos/megaforce-mobile-jb.pnghttp://www.megaforce.comhttp://www.megaforce.comtrue
Maintain polite and professional communication via phone, e-mail, and mail.
Anticipate the needs of others in order to ensure their seamless and positive experience.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirements and Qualifications
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
How to Apply
Qualified applicants should apply in person at 2601 N Elm St Suite C Lumberton NC or online at www.megaforce.com. For additional information contact our office at (910) 739-0816.
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About Lumberton, NC
Ready to embark on a new career adventure? Explore our job opportunities in and around Lumberton, North Carolina! This charming city, nestled in the heart of Robeson County, offers a perfect blend of Southern hospitality and thriving opportunities for growth. With its rich history, vibrant arts scene, and proximity to the breathtaking Lumber River State Park, Lumberton is an ideal place to call home. Discover the local artwork at the Carolina Civic Center Historic Theater or savor the delicious Southern cuisine at Fuller's Old Fashion BBQ. Join us in Lumberton and experience the unique culture and endless possibilities this area has to offer. Start your job search today and be a part of this dynamic community!
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